#ui/ux design #product design #system thinking
Client: Zillious, Ebix
A B2B product, not available on app marketplace.
This is complete re-design of a comprehensive business travel booking solution which is a SAAS-based product and currently being used by many large organisations across globe. This app allows users to book flights, hotels, trains, buses, and cars with add-on facilities like travel insurance, foreign-exchange and cab/taxi. Our contribution helped the Client to enhance their product's value and reaching international market.
Zillious is Asia's leading software technology provider for business travel planning, booking and management.
They serve 85% of the top travel management companies in India. Their clientele is large enterprises (e.g. HCL, Infosys) and travel agencies.
They provide innovative and cost-effective technology services and software solutions to their clients, to help them streamline their business processes and achieve a competitive advantage.
Major parts of the process are kept hidden to maintain confidentiality.
Removed unnecessary steps, added missing features, integrated parts, optimised for speed and so on.
Reduced user efforts and mental load; added automation and new features.
(Clear communication helps users to understand better.)
Modular blocks, customise, add or remove blocks as per client's (customer) needs.
Business travel booking is not that easy as it may look.
It has to go through a formal and lengthy procedure.